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Vendor Help Desk
Description
To enhance vendor satisfaction level, a
pro-active help desk is set up as a single window to resolve post
supply issues, like assisting in timely payment to vendors and
providing status of their bills.
Scope of Work
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Receiving & recording Purchase Orders, CAPEX, OPEX on daily basis.
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Receiving & recording Bills submitted by vendors.
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Forwarding bills to users after allotting control number.
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Query resolution with vendor & resubmission of bill to the user.
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Approved bill forwarded to Finance for payment.
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Query resolution of Finance through user.
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Dispatch of Cheques to vendors.
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Updating status to vendor on dispatch of cheque.
Output
For Vendor
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Bills in System.
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Daily Status of Bills in circulation with
Company.
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Replying to their queries & tracking of Bills
during Processing.
For Commercial Department
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Department-wise Ageing of Bills in Hand.
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New Bills Received during day.
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PO Issued till date.
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PO Pending for Execution.
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PO Under-Execution.
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Vendor Wise POs Status.
For Finance & Accounts Department
- Helping Accounts Department for Monthly Provisioning of
Unpaid Bills.
- Reconciliation of accounts & issuing “C” forms.
- Bills with Accounts / Finance for payment.
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