Revenue Assurance Audit

BILL AUDIT
 

Bills are audited as part of Revenue Assurance before being sent to the customers.

• Sample of 1000 bills are taken 3-4 days before due date of bill cycle.
• Sample contains all types of schemes - corporate, promo schemes etc.
• Bills are checked from revenue perspective & customer perspective.
• Discrepancy, if any, noticed is intimated to IT through concerned officials.
• After close of bill cycle, sample of say 200 bills are checked again for corrections.

Discrepancy Report is given after close of each bill cycle. This contains any discrepancy in rates, roaming, VAS, promo, special products.

An audit is carried out to see the validity of the receipts which are floating in the circle to assess control over the movement of the receipt books, amount received on behalf of the company and providing reports thereon.

• Inventory Report of Receipt Books.
• Ageing Report of Books with Agencies.
• Receipt Books:
      - Mismatch in amount of receipt & amount actually deposited.
      - Delay in number of days from collection of cash till deposited.
      - List of missing, cancelled, blank receipts.  
      - Whether all counterfoil of cancelled receipts duly cancelled are attached.
      - Whether all counter foil of blank receipts are available.
      - List of not legible receipts.
      - Receipt number with mobile number different in system.